Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use the contact form on https://www.chesterheritagefestival.co.uk/ (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We Collect Device Information Using the Following Technologies:

Wix and our other service providers may use cookies (both session cookies and persistent cookies) to analyse trends, administer our Site, track your movements around our Site, better understand how you interact with our Site, determine interest in particular content and monitor aggregate usage by visitors and online traffic routing.http://www.allaboutcookies.org“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. We use these together with Wix to record visitor statistics and determine where website traffic originates.

Additionally, when you complete contact forms, newsletter request, surveys, and similar we collect certain information from you, including your name and email address. We refer to this information as “Contact Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

Wix

Our Site is hosted by Wix. Personal Information (as defined below) hosted by or through Wix is subject to their privacy policy which may or may not contain terms as protective as this Privacy Policy. By using our Site, you are agreeing to be bound by Wix’s privacy policy, which can be found at https://www.wix.com/about/privacy.

How Do We Use Your Personal Information?

We use the Contact Information we collect to communicate with you and, when in line with the preferences you have shared with us, provide you with information and advertising relating to our key activities and interests.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to analyse site behaviours and identify issues. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy.

We also use Google Analytics to help us understand how our visitors use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you communicate with us through this Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email using the form here.